Welcome to HOCLhawaii! By visiting our site and purchasing products from us, you engage in our “Service” and agree to abide by the following Terms & Conditions. These Terms & Conditions apply to all users, consumers, and browsers of the site. We may, in the future, offer new services and features through the website (including, the release of new resources). All new features and services shall also be subject to these Terms & Conditions. We reserve the right to update, change, or replace any part of these Terms from time to time. Any changes will be posted here, thank you!
Disclaimer
By clicking on "Buy Now," YOU, as in the relevant customer or potential customer of this PRODUCT (HOCLhawaii and ECA500), agree to these terms and conditions before ordering from this SITE (hoclhawaii.com). If you do not agree to them, do not order any PRODUCTs from this site. Also, by clicking "Buy Now," YOU agree to exclude all liability for ANY damage or injury that this PRODUCT may cause to all persons, animals, property - public and private. All prices and information may be subject to change without notice as revisions are being made to this site.
Returns and Cancellations
If you wish to return your purchase, please ask us for instructions. Items returned without authorization will not be accepted. Items must be returned within 10 days of receipt. Shipping charges are nonrefundable. Items damaged by shipper are not eligible for a refund. If you have any questions about our return policies or cancellation fees affecting an item, please ask for clarification at or before the time of order. We will not be responsible for any items that come back to us as unclaimed or not deliverable.
Privacy Policy
We do not disseminate nor sell any of your information to companies other than those operated by this store. This would include your name, address, financial information, and e-mail address. We do not telemarket or hire telemarketers. We do not send junk faxes or spam (maybe musubi upon kind request). We do not accept advertising (at least at this time).
Shipping and Handling
We currently ship to any address in the United States, including APOs, FPOs, and PO Boxes. At this time, we only ship to destinations within the intercontinental United States, Canada, Mexico, and Outlying Islands, but we do include international destinations at an added cost at checkout. Please email for questions regarding international shipments or bulk orders. Se hablamos poquito Español y Nihongo, and Pidgin English.
We offer shipping primarily via USPS, FedEx, and UPS. Free shipping will be provided in limited quantities; however, in larger quantities (bulk orders), the cost of shipping will be invoiced and generally via USPS (United States Postal Service).
HOCLhawaii will try to keep shipping for its listed items, generally FREE of charge to our customers. The cost of shipping is based on nationwide USPS, FedEx, and UPS rates. While postage is usually based on package weight, bulky items can receive a surcharge due to the amount of space taken up during transportation. The dimensional weight applied to Priority Mail items that are larger than one cubic foot. International shipments will be determined.
If you believe a package received from us was damaged in transit, please refuse the shipment and tell the carrier that you are refusing delivery due to the condition of packaging. Please inform us via
email
of the situation (pictures help). If you are not present at the time of delivery and cannot refuse a shipment, please
email
us to make arrangements to return the damaged order.
Notice Regarding Medical Advice
This site does not provide licensed medical and professional advice. Materials on this site are provided for general information only. They should not be relied upon or used as the sole basis for making decisions without consulting a more accurate or complete source of information. This site is not intended to be mistaken for professional advice or treatment. Never disregard professional medical attention or delay seeking it if you think you may have a medical emergency. Call POISON CONTROL 1-800-222-1222 or dial 9-1-1 IMMEDIATELY.
Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice at any time. We reserve the right at any time to modify or discontinue the Service without notice at any time.
Customer Information
You agree to provide current and complete information, including email address, billing address, and credit card information, so that we can complete your transactions and contact you if needed.
If we make a change to or cancel an order, we may attempt to contact you via the information provided by you at the time the order was made. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
Limitation of Liability
Use it at your own risk. We shall not be liable for any direct, indirect, incidental, or consequential damages that may result from the use of our products. Any use of optional tools offered through the site is entirely at your own risk and discretion. You must be sure that you are familiar with and approve of the terms on which tools are provided.
[Last Updated: 5/28/21]
